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Update account details

Applies to:Merchant account owners

You can update your profile information, contact details, and password from the Merchant Portal. This article explains which fields you can change and how to make updates.

Editable fields

The following fields can be updated directly from your Merchant Portal profile:

Merchant Name

Your display name shown to customers

Company Name

Your registered business name

Email

Primary account email for login and communication

Notification Email

Separate email for transaction alerts

Website URL

Your business website address

Language

Preferred language for the portal interface

Update your details

To update your account information:

  1. 1Log in to the Merchant Portal.
  2. 2Click Merchant Settings in the sidebar menu.
  3. 3On the Profile tab, click the Edit button to enter edit mode.
  4. 4Update the fields you want to change. Modified fields will be highlighted to show what has changed.
  5. 5Click Save to apply your changes. Only the fields you modified will be updated.

Change your password

To change your login password:

  1. 1Go to Merchant Settings → Profile and click Edit.
  2. 2Enter your new password in the Password field.
  3. 3Click Save to update your password.
  4. 4On your next login, use your new password to sign in.

If you have forgotten your current password and cannot log in, please contact our support team for assistance with resetting your credentials.

Fields managed by ZAFA PAY

Some fields on your profile are managed by the ZAFA PAY team and cannot be changed from the Merchant Portal:

1

Merchant ID

Your unique merchant identifier, assigned when your account is created. This is used for API integration and cannot be changed.

2

API Key

While you can regenerate your API key, the key itself is system-generated. See the API keys article for details.

3

Account Status

Your account status (Active, Suspended, Closed) is managed by our operations team. Contact support if you need your status changed.

4

Settlement Details

Bank account information for payouts is configured during onboarding. To update your settlement details, please contact our support team.