Help Center

Find answers, guides, and resources to help you manage your ZAFA PAY merchant account.

Create your account

Applies to:New merchants

ZAFA PAY merchant accounts are created by our team after a review process. This article explains how to apply, what documents you need, and what to expect when your account is ready.

How it works

Getting started with ZAFA PAY is a simple three-step process:

1

Apply

Submit your merchant application through our sales team or website. Provide your business details and required documentation.

2

Review

Our team reviews your application, verifies your identity, and assesses your business. This typically takes 2–5 business days.

3

Account provisioned

Once approved, we create your merchant account and send you a welcome email with your login credentials and next steps.

To get started, please contact our sales team or reach out to your ZAFA PAY representative.

What you'll need

To complete your application, please have the following information ready:

Business information

  • Legal business name and trading name
  • Business registration number
  • Registered business address
  • Website URL

Identity verification

  • Government-issued photo ID of the business owner or authorized representative
  • Proof of address (utility bill or bank statement dated within the last 3 months)

Financial details

  • Bank account details for settlement (account name, number, and routing information)
  • Expected monthly transaction volume

First login

Once your account has been approved, you will receive a welcome email with instructions to access the Merchant Portal.

  1. 1Open the welcome email from ZAFA PAY and click the Sign In link.
  2. 2Enter the email address and temporary password provided in the email.
  3. 3You will be prompted to set a new password. Choose a strong password that you haven't used elsewhere.
  4. 4After setting your password, you will be redirected to the Dashboard where you can start configuring your account.

Next steps

After your first login, we recommend completing the following setup steps: